Welcome to The Candle Company, by accessing and using our website, purchasing our products, and engaging with our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or making a purchase. If you do not agree to these terms, please do not use our website or services.
Acceptance of Terms
By accessing our website or making a purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions. These terms may be updated from time to time, and your continued use of the website signifies your acceptance of any changes.
Products and Orders
- Product Information: We make every effort to display accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of product descriptions, images, or other content on our website.
- Pricing: All prices are listed in PKR (Pakistani Rupees) and are subject to change without notice.
- Order Acceptance: Your order constitutes an offer to purchase our products. Orders are subject to our acceptance and product availability. We reserve the right to cancel or refuse any order for any reason.
- Order Cancellation:The Candle Company reserves the right to cancel any order at any time without prior notice. While we make every effort to fulfill all orders, circumstances beyond our control may occasionally require order cancellations.
Payment and Billing
- Payment Methods: We accept various payment methods as indicated on our website.
- Billing Information: You agree to provide accurate and complete billing information, including your name, billing address, and payment details. You are responsible for keeping this information up to date.
Shipping and Delivery
- Shipping: We strive to process and ship orders promptly. However, delivery times may vary depending on your location and other factors.
- Delivery Address: It is your responsibility to provide accurate delivery information. We are not responsible for any delays or non-delivery due to incorrect address details.
Returns and Refunds
Please refer to our separate “Return and Refund Policy” for details regarding product returns, exchanges, and refunds.
Intellectual Property
All content on our website, including text, images, logos, and graphics, is protected by intellectual property laws and is the property of CandleCompany.pk or its licensors. You may not use, reproduce, distribute, or modify any content without our prior written consent.
Privacy
Your privacy is important to us. Please refer to our separate “Privacy Policy” to understand how we collect, use, and protect your personal information.